Why a Chatbot for Event Management Business?

Recent surveys suggest about 80% of businesses will switch to chatbot by 2020, the main reason behind this is that it helps to reduce the customer service expense by 25%. This is a very significant amount that can be utilized in other processes. Chatbots are very popular among event management business platforms, the chatbot helps them for RSVPs, here platforms get details of a visitor like their needs, budget, and type of event on live chat and can accept the booking for an event and alert the owner without any human intervention. Now the owner has to just contact the leads if required. Hence chatbot simplifies the process and generates leads without human involvement. Arrange the lead for you according to their interaction with a chatbot by using an AI- interface.