Squarespace Chatbot: Introduction and Benefits

 

Squarespace is a SaaS-based website building and hosting company located in Newyork, the USA, founded in 2004. Squarespace enables you to design a website with drag and drop without coding knowledge. 

A chatbot is a software that can interact with humans, answer their queries and collect information to advance a chatbot that can process human language using Natural language processing. 

Benefits of Squarespace Chatbot 

There are lots of benefits of having a chatbot on Squarespace website. Here are some of them. 

1. Engage Users

Chatbot welcomes each visitor to your website and asks for their queries. This increases the chance of prospects' interaction on your website compared to a simple website where there is no one to entertain prospects. 

2. Promote Products and Services

A chatbot can promote your Product/Service. You have to add products' details, features, pricing, and offers to promote them to website visitors. A chatbot will show the detail when they start interacting with it. 

3. Collect Leads 

While interacting with visitors bot asks for important information such as Name, Email, Contact number( if needed), and product/services they are interested in. The sales team can use this information to close the deal. 

4. Filter Out Potential Clients from Random Visitors. 

You can design a chat flow to answer these questions so that the person who is seriously looking for a product. This will reduce the hectic task of the sales team to filtering serious customers from random visitors. 

Conclusion 

Looking at the benefits of Squarespace chatbot, it is good to have a chatbot on Squarespace. It will help increase leads, resolve customer queries, promote the product, and filtering potential customers from random visitors. I recommend one chatbot platform that provides Squarespace Chatbot, i.e., BotPenguin. The benefits of choosing Botpenguin is it's free for a lifetime, easy to integrate with the website, has zero development cost, zero development time, and provide 40+ integration and much more