AI chatbot for website

The term "ChatterBot" was originally coined by Michael Mauldin (creator of the first Verbot) in 1994 to describe programs. A chatbot is a software/application used to perform an online conversation via pop- up by means of text or text-to-speech in place of providing direct contact with a human agent. Chatbots are designed in such a way that it can simulate a conversation like a human would respond. With the introduction of artificial intelligence, chatbots have become more than information gathering. They can do more complex jobs like booking, scheduling meetings, and much more, and machine learning ability in a chatbot is making it easy to train hence the best alternative to human agents. So chatbot can be as simple as generating responses using common phrases obtained from an associated library or database to more complex features like the use of extensive word-classification processes, Natural Language processors, and sophisticated AI. Chatbots are typically classified into usage categories that include: commerce (e-commerce via chat), education, entertainment, finance, health, news, and productivity, Real estate, etc.

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