What Is a Bot Builder?

A bot is a software program design to chat or talk, usually in a friendly manner. Combine those two things, and you get a chatbot program designed to communicate and interact with users.

Bot builder is a platform that enables entrepreneurs and businesses to develop chatbots/bots for them without coding. Some platforms provide free bot builders to design a simple chatbot that can answer simple queries and there are advanced bot builder Platforms like BotPenguin that offer AI chatbot for Website, Facebook Messenger, WhatsApp, Telegram, Line, Skype, Slack, Kik, and WeChat. These chatbots are powered by machine learning and this makes these bot easy to train and don't need to program again and again. Apart from machine learning these chatbots support Natural Language Processing(NLP) and Natural Language Understanding(NLU) that enables a chatbot to understand the standard languages and can process that language and fetch the data as asked by your website visitors. As the data increase, the chatbot becomes smarter and gives more accurate suggestions for your customers/visitors.