What Is a Virtual Bot?

The virtual assistant bot is a software application that can interact with humans and can start a conversation with visitors in multiple languages. It can perform all the tasks that an assistant would do. It can book appointments, schedule meetings and can prepare a task sheet of daily routines performed, and many more. The best part is that artificial intelligence technologies enable it to perform its task faster with zero error and 24/7 without a break. These qualities of a virtual assistant make it more cost-effective and reliable for data collection. With the inclusion of natural language

processing ability, virtual assistants are able to engage customers like humans, and customers can interact with it without knowing it’s a virtual assistant. This leads to a higher conversion rate and cost-effectiveness. Employees can be utilized for more complicated jobs.